what is ccm?


what is ccm?

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Ahmed Ragab 2 years 2020-09-05T10:53:23+00:00 1 Answer 340 views 0

Answer ( 1 )


    Customer communications management (CCM) is defined as the strategy to improve the creation, delivery, storage and retrieval of outbound communications, including those for marketing, new product introductions, renewal notifications, claims correspondence and documentation, and bill and payment notifications.

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